Terms and Conditions
Use of Fairfield City Council’s Membership Card

You agree that the Membership Card is the property of Fairfield City Council and the Membership Card’s privilege may be withdrawn as a result of inappropriate use. The Membership Card and related accounts are non-transferable; any misuse or illegal transactions can result in privilege suspension and/or possible judicial action. 

These Terms and Conditions govern your registered membership with Fairfield City Council and your related use of the account.  If you also subscribe to any particular offers or services, you will also be bound by these Terms and Conditions.

Financial details will be kept confidential except when required to resolve any claim or dispute that you might have.

Membership Card Accounts
The Membership Card Account is an optional account of pre-deposited funds accessed by you for products and services. The pre-deposited Funds cannot be withdrawn from the account. Funds deposited to the Membership Card Account shall be applied against amounts debited to your Membership Card for goods and services purchased at points of sale. 

You understand and agree that the Membership Card is not a credit card, nor can it be used to obtain cash or cash advances from the account under any circumstances. It is the responsibility of the customer to ensure all payment details are up to date.

If your Membership Card Account balance is below zero ($0.00) as a result of the system or one of its card readers being offline, you remain responsible for payment of any purchases. 

A credit will be made to your account in instances when library equipment fails to deliver the service.

Procedures for Lost, Stolen or Replacement Membership Card/s 

Immediately report a lost, stolen or unauthorised Membership Card usage to Fairfield City Council Open Libraries or Fairfield City HQ during operating business hours.  Alternatively, you may suspend activity to your Membership Card Account through this website. 

A replacement fee applies to a lost Membership Card.

Consent to these Terms

By agreeing to these terms, you consent to Monitor debiting your credit card or savings account by the amount of money that you specified. You also specifically agree to have sufficient funds available on your nominated credit card or savings account for payment or adding credit. 

If a drawing is unsuccessful your financial institution may also charge you a fee. Monitor accepts no liability in this regard.